Shipping Policy

Overview:

Please ensure the correct shipping address is provided from the outset as title and risk will pass to you once the order has left our premises.

We do not deliver to P.O boxes please use a street address.

Un-deliverable packages

Occasionally packages are returned to us undeliverable. Should this event take place every attempt will be made to contact you to make arrangements for re-shipment at buyers expence

Order Processing 

Order processing will not begin until we receive a confirmed order and full payment.

Overnight Delivery:

Currently charged at  R 69. As courier charges may increase, Pod Express reserves the right to increase shipping costs at any time. Our overnight is available if deliveries are directed to major city centres i.e.: Cape Town, Pretoria, Durban, Johannesburg, East London, George, Port Elizabeth and Bloemfontien. Click to contact us! 

Pod Express can not be held liable for a parcel that does not arrive in the allotted time. We will do our best to ensure your parcel arrives on time but please be patient, as there are many factors that could lead to a delayed delivery.

You will be provided tracking information once your order has been processed. Please note you might not be able to track your parcel straight away.(please allow a few hours for the couriers system to update) 

Once your parcel is traceable on www.thecourierguy.co.za, all communications regarding your package will need to be directed to "The Courier Guy", example:
-Change delivery location.
-Change delivery date.

Unfortunately we do not delver on weekends, so if your order is placed on a Friday before cut off time, you parcel will be delivered on Monday. If your order is placed after the cut off time your parcel will only be collected on Monday for delivery on Tuesday. Please note our cut off time is 6:30am. Orders place before 10am will be collect the same day once payment has been received. If you place your order after 10am, your order will be dispatched the following day.

All order over R450 (Limited time only) Automatically qualify for FREE Shipping